Quick Hit FAQ
Do you support languages other than English?
We currently provide Customer Support in English only..
Where can I view my profile and its status?
Your profile window is located on the top bar. Your profile data includes your name, Coin and Diamond Balances and your rank.
Ranking – How does it work?
You can see the ranking table here
How can I change my nickname?
Your screen name can be changed at any time through the ‘Settings’ button found in the lower right corner of the Main Menu & Lobby.
How can I change my profile picture?
You can change your profile picture at any time through the ‘Settings’ button found in the lower right corner of the main menu.
Choose the option ‘Change profile image’ and pick the avatar you would like to use. Once you are done, simply tap on the ‘Set image’ button at the bottom, and your image will be replaced. Another option is to use your Facebook profile picture by tapping on the ‘Facebook Connect’ button and entering your Facebook account details. Tap on ‘Set image’ in order to complete the process..
How can I add buddies and play with them?
Connecting your Facebook profile to your game account will automatically add your Facebook friends.
Select the ‘Leader Board’ option in the main menu screen in order to see where you are placed among them
How can I get the game on my phone?
Well, that’s easy. If you have an Android based cell phone, simply go to ‘Android Market’ –> ‘Games’ –> ‘Cards & Casino’ –> ‘Farm Slot’ – by Dragonplay –> press the ‘Install’ button and follow the instructions.
Game keeps trying to reconnect/ not responding or freezing; what can I do?
Since this is an online game, an internet or cellular network connection is necessary for playing. Start by checking your phones network connection. Perhaps you have been disconnected and need to search for a new network. If you can’t connect through your phone providers network, try searching for an available Wi-Fi connection. You may need to change your location in order to get better reception.
If none of the above work, talk with your phone provider – they may have been experiencing disconnections in their network.
I would like to play the game on my PC is this possible?
Right now the game is only available on Android based phones. Once we will be launching a version for Facebook which will enable everyone to play on their PC, we will announce it on our Facebook pagehttp://www.facebook.com/WildBingo.
Do you use my details or email for spam?
We most certainly do not! Dragonplay take pride in using the most advanced technologies for security and privacy settings. We at Dragonplay believe in everybody’s right to privacy and a spam free mailbox. Therefore we make sure that our data base is secure and that our players emails are used for the sole purpose of logging in to the game and requesting support.
How can I purchase Coins or Diamonds?
In the lobby, click on one of the buying options on the bottom of the lobby screen. Additionally, you can also earn coins by clicking on the “earn coins” option. You can also purchase Coins or Diamonds for the top bar in the Purchase cards screen.
Is it safe to buy Coins?
Purchasing of Coins is done via Google Checkout, which is well known for its high standards of security, and is one of the most well known financial web sites in the world. To learn more, take a look at Google’sSecurity Center.
Is your game considered to be a gambling service?
Although categorized as casino games, none of our games are considered to be gambling services. All Dragonplay games are played for virtual currency and do not involve gambling for real money.
How can I disable the sounds of the game?
If you wish to play quietly, all you need to do is go to the ‘Settings’ screen where you have the option of turning off the sound effects,music or the caller.
Where can I learn the basic rules of the game?
Don’t know how to play Wild Bingo? No problem. Every new player is offered to do an interactive tutorial before playing. The tutorial can be played again at any point in the game by going to the ‘Settings’ screen and selecting the tutorial option. In addtion, you can visit our How to play page, and learn everything you need to know.
How do I purchase cards?
You need to buy at least one card in order to play, and you can play up to 4 cards per game – depending on your rank. To make a deposit, click on buy coins in the lobby. The more you play and earn more coins, the more cards you will be able to buy. Once you’ve purchased cards, you will be taken to the game hall.
What version of bingo is Dragonplay Bingo?
Dragonplay Bingo offers 75 Ball Bingo, one of the more popular bingo games. In this version, your objective is to complete a bingo pattern, which can be numbers, letters or shapes
How do I mark the numbers on the bingo card?
To “Daub” numbers on your card, simply tap on the number with your finger. Once you’ve completed a pattern – vertical, diagonal or horizontal – tap on the “bingo” button.
Can I play at any Bingo room?
You start out with the TREASURE KNIGHTS & GOLD RUSH rooms. As you continue to play, you will unlock additional bingo rooms.
How many cards can I buy?
When you first start playing, you can buy 2 bingo cards. Once you advance in ranks you can purchase up to 4 cards.
What are bingo patterns?
Bingo patterns are the patterns over which you daub the numbers to get a bingo. There are vertical, horizontal and diagonal patterns. As you advance in levels, additional patterns will be added to the game.
How to I play more than one bingo card on my mobile phone?
One card will appear at large in the center of the screen. Additional cards will appear in icons to the left. If a number comes up that belongs on another card, you will see the card icon flash. To switch between cards you can either click on the smaller bingo card icons or simply swipe the screen up or down.
Where can I see all the numbers that came out?
On the left side of the screen you will see the History panel listing all the numbers that came out for that particular game. The last four numbers can be viewed on top.
Is the slots part of the bingo game?
No. The themed slot game is a mini-game for your enjoyment, between bingo games. You play the game using the Diamonds you use to Autofill the Power-bar.
What is a Power Up?
On the upper right side of the screen you’ll find the Power Up button. The Power Up gives you extra bonuses such as bonus spots, bonus XPs, free spot, etc. You can take advantage of up to 5 power-ups per game.
How do I fill up the power up bar?
Each number you daub correctly fills up the power-up bar. Alternately, you can immediately fill the bar using your Diamonds by pressing on the ‘Autofill’ button on your power-up bar.
Is it possible to sell my Coins or Diamonds to other players?
Selling your Coins or Diamonds to other players is forbidden. Furthermore, players who engage in this kind activity will be banned from the game.
Can I send Coins to my friends?
This option is not available.
How can I uninstall the game from my Android?
Think again – do you REALLY want to do that? Well, if you’re sure about it, just go back to Google Play, search the application, press on Bingo Wild and at the bottom of the screen you’ll see the ‘Uninstall’ button. Another way to uninstall is from your phone menu – go to the ‘Manage application’ section and uninstall from there.